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The IT Consultant: Thinking of the Charges of Downtime

There’s absolutely nothing far more stressful for IT consultants than obtaining the dreaded emergency contact from a client whose office is “crippled” due to the fact of a significant systems outage.

If you’ve been an IT consultant an although you understand the harsh realities of modest organization technology adoption. Your clientele demand perfection, but don’t have substantially of a technologies budget to invest in fault-tolerance.

Clientele Must Have an understanding of the Expenses of Downtime

As their IT consultant, it’s vital to obtain your customers to know the essential significance of protecting against unplanned downtime. The following can be a two-pronged strategy:

1) Help your customers figure out their price of downtime.
two) Encourage your clients to invest accordingly in spare Computer hardware.

The price of Downtime

If your clientele have more than a handful of PCs, in time they’ll develop a service history and learn what types of hardware items break relatively on a regular basis.

They’ll also find out from you, their IT consultant, tips on how to convince their Computer vendor to supply replacement parts under warranty coverage, as well as ways to estimate the time for acquiring the replacement portion to their workplace and installed into the proper Computer.

Valuing Method Downtime

To get a quick, back-of-the-napkin calculation of what method downtime may be costing your clientele, consider that the hourly expense of technique downtime equals:

Projected annual revenue / (Organization days per year x Hours inside a business day)

Use This Tool on Your Web page

If you’re a little handy with JavaScript, this calculator may very well be a definitely nifty advertising tool to spot on the home page of your IT consultant site. Just make sure to give credit exactly where credit’s due and link back to our end user internet site, http://www.SmallBizTechTalk.com.

Right after all is stated and accomplished, a significant cost to take into consideration is employee downtime, too as time spent by your clients internal gurus chasing down the warranty replacement portion, perhaps during an inopportune time.

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